If you have an outage call us 24/7 at 1-888-582-2176
The Tri-Cities is notorious for strong winds that may cause the power to go out. Benton PUD has line crews on call around the clock, 24/7, ready to restore power as quickly as possible.
Tips to keep you safe:
- Keep flashlights ready and in an easy place to find. A flashlight in the bottom of a closet may be hard to find in the dark.
- If your phone is cordless, it relies on power to work. To assure phone service, have one phone that doesn’t need power or use batteries.
- If you have an electric garage door opener, know how to open it manually.
- Avoid opening your refrigerator or freezer. The contents should be good for at least 24 hours if the door is kept closed.
- When the power goes out, try to remember what was turned on at the time and turn those items off. It's especially important to turn off anything that has a heating element, such as the electric range, an iron, or a toaster oven. They could cause a fire when the power is restored. Turning switches off not only helps prevent fires; it will help us restore power faster. If too many items are on when the power is restored, the electric system could be overloaded and go out again.
- If you need power for medical reasons it is important to have a plan in case of an outage. Be prepared to go someplace that has power or to the hospital.
- If you use a portable generator it must be connected through an approved transfer switch that is isolated from Benton PUD's system. Please call us if you have questions about generators.
- Never use ovens, barbecues, portable heaters or generators indoors as they produce toxic fumes that can be deadly.
- If you do have an outage, call Benton PUD at 1-888-582-2176. Please do not call 9-1-1 to report it. 9-1-1 should be used only for an emergency.