Phone Pay

Benton PUD customers can now pay their bill any time, any day with the expanded capabilities of Benton PUD’s phone service. Phone pay lets you make a payment at your convenience using our automated payment information line.

Available in English and Spanish.

Step 1 - Simply call the Customer Service line in Kennewick at 582-2175 or in Prosser at 786-1841 using a touch tone phone and follow the prompts.

Step 2 - Select option 1- “Customer Service, billing and payment information.”

Step 3 – Select option 2 – “Pay by phone with credit card or bank account”.

Step 4- Enter your ten digit customer account number located in the upper right corner of your bill.

Step 5- Enter the last four digits of your zip code of the mailing address on your bill (99336 or 99336-1234).

Step 6 – Enter the desired payment method – banking or credit card.

Step 7 – Enter the account information for your payment method. You will receive a confirmation number after the transaction has been completed.